If you have forgotten your password, go to this link https://shopfamilyfare.medrefill.com/ffweb//#/forgotPassword and just enter your email address. We will send you an email with a link that you can use to reset your password. Alternatively, you can also use the ‘Forgot password?’ option on the sign in page of the webpage.
If you have forgotten your email address, please contact our technical support at firstname.lastname@example.org OR (866) 538-4662.
We may have just upgraded your web page, in which case, you’ll need to go through a one-time process to update your account. Please enter your username and we’ll send you a link to a web page to create a new password.
Our Web Pharmacy should work on almost all modern day browsers like Google Chrome, Safari, Firefox, Microsoft Edge etc. If you are having trouble getting it to work, please make sure your browser is updated to the latest version or try an alternate browser.
While nearly all prescriptions can be filled through the Web Pharmacy, there are a few that cannot due to various state regulations. If you try to refill one of these prescriptions, the Web Pharmacy will inform you that it cannot be refilled. If you have any questions about these prescriptions, please contact the pharmacy.
Yes, you can. You can sign in to the Web Pharmacy and go to the "Reminders" option on the menu to set up reminders to take medications.
Alternatively, you can also set up reminders to take medications on time from the prescription details screen.
You can easily manage a number of preferences in the Account Page of your Web Pharmacy. These include:
Hiding and showing prescriptions in your prescription list
Language (if available)
To manage the timing and frequency of your notifications, go to the Reminders option on web page.
The Web Pharmacy goes beyond the text experience and provides you with more functionality and control. With the Web Pharmacy, you can order refills from a list, view Rx history, manage reminders and much more.
Refill from Prescription List
My Prescriptions displays the list of all your medications along with prescription number, dosage, quantity, fills left and expiration. You can refill directly from your prescription list.
Refill by Typing Prescription Number
You can refill your prescriptions without logging into the app by typing in your prescription information.
Transfer Prescriptions from other Pharmacies
You can easily transfer prescriptions from other pharmacies outside Family Fare to a Family Fare pharmacy.
Find a Pharmacy
Pharmacy Locator allows you to easily find a pharmacy. The feature includes: get directions, pharmacy hours, contact information (with click-to-call functionality), and service offerings (clinics, flu shot, and more).
Manage Doctor Information
My Doctors allows you to organize your doctor/patient relationship. You can see your Healthcare provider's contact information and call or fax the doctor directly.
Manage Account Information
Within My Account, you can easily set up reminders manage your notification preferences, and more.